Lifestyles at Hueco Valley
3700 Hueco Valley Dr
El Paso,
TX
79938
Frequently Asked Questions
What leasing options are available?
3-15 Months
Are co-living options available?
No
Do you have flexible lease lengths?
Yes
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
Individual per apt
Can I request a specific apartment & can an apartment be held?
Yes and yes
Can an apartment be reserved ahead of time?
Yes upon availability
Can I choose a specific apartment before I move in?
Yes upon application
Is there a security deposit and is any of it refundable?
Yes and yes
What payments are required before move-in?
Application, Admin fee, Hold Fee, Deposit, Move in costs
How do I apply for an apartment?
On our website
Is there an online application process?
Yes
Where can I submit a rental application?
On our website
What qualifications are needed to apply?
Income restricted units make 2.5 times the amount of rent. For market rates 3 times the amount of rent.
What screening criteria do you use for applicants?
Resident Verify
When is rent due and how can it be paid?
Rent is due on the 1st. Paid online resident portal
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes 10% of 1 month
Do you require a security deposit and how is it handled?
Yes, paid upon move in
Are utilities included?
no
What utilities are included in the rent?
none
Which utilities are residents responsible for?
Electric, water, gas
Is renter's insurance required?
Yes
Can I purchase renters insurance through the property?
No
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renters insurance?
Yes
What fees are due at move-in?
Deposit and all move in costs
Do you charge an application or administrative fee?
Yes
Is key fob or code access required for amenities?
Key fob
Are amenities secured and accessible by residents only?
Yes
What are the hours of the clubhouse?
M-F 8:30am to 5:30pm, SAT- 10am to 5pm, Sun CLOSED
What are the hours for the fitness center?
24/7
Is the fitness center open 24 hours?
Yes
When is the gym open?
24/7
What times is the pool open, and is it seasonal?
9am to 10pm. Closed Mondays
When can residents use the swimming pool?
Tue-Sun
When is the business center available for use?
NA
When is the resident clubhouse open?
During office hrs
Can I reserve the clubhouse for private use?
No
What times can I access the clubhouse?
During office hrs
When can I use the community laundry room?
24/7
What are the hours of the laundry facility?
24/7
Is the apartment set up for working remotely?
Yes
Are there shared workspaces or meeting rooms available?
Clubhouse open area
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
Delivered to front unit doors or mailbox
Is there a secure package delivery system?
Standard mailroom USPS
Where do deliveries go?
unit
Do you offer outdoor grilling areas for residents?
yes
Do you offer valet trash service and/or recycling?
no
What trash and recycling services are provided?
el paso disposal
Are concierge services available?
no
Do you have any community events or resident activities?
Yes
Are social events hosted regularly?
Yes
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
No smoking
Is smoking allowed in apartments or common areas?
No smoking
Are pets allowed, and what is the pet policy?
Yes. 2 pets max.
What is the parking situation?
Open parking. Carports and garage
Is parking assigned or open?
both
Are garages or covered parking available?
yes
What is your policy on guests staying overnight?
No more than 7 consecutive days
Are there quiet hours or community rules I should know about?
10pm to 7am
What schools are in the area?
Hurshel Antwine Middle, El Dorado HS, Pebble hills HS, Chester E Jordan elementary
Which school district is the property located in?
YISD
Is rideshare service (like Uber/Lyft) commonly available in the area?
No- Open
How far is it to the nearest airport or train station?
Airport- 9 Miles
What is the travel time to the closest airport or transit hub?
20 min
Are you near any transportation routes? Which ones?
Bus routes
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
Yes
What is the walk score or bike score?
na
Are there sidewalks, trails, or bike paths in the area?
Bike baths on main street
Are there grocery stores or shopping centers nearby?
Yes
What are the closest options for groceries and dining?
Walmart
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
no
Have any recent renovations been done?
no
When were these apartments built? Have there been any renovations?
2010, no
Are elevators available for resident use?
no
Is additional storage available inside or outside the apartment?
Yes, outside. Rentable
Do the apartments have walk-in or walk through closet options?
Yes, walk in and standard
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Yes
What type of climate control is included?
heat pump
What type of flooring do the apartments have?
Carpet and vinyl
Are the floors carpeted, vinyl, or hardwood?
Carpet and vinyl
Is there a bathtub or just a shower?
tub
What type of bathroom fixtures are included?
standard
Are washers and dryers available? Are they in the apartment? What kind?
in select units. All units have connections.
Do apartments include in-home laundry or access to shared laundry?
Yes
Are the washers and dryers full-size, frontload, or stackable?
full size
Is there a separate laundry room or is it a laundry closet?
Yes
What kind of appliances and features does the kitchen have?
Microwave, refrigerator, stove, and dishwasher.
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
yes
Do apartments have dishwashers?
yes
Is a dishwasher included in each apartment?
yes
Do kitchens include full-sized appliances?
yes
Does the apartment come with a microwave?
yes
Are built-in microwaves included?
yes
Does the kitchen have a chef's island?
no
Does the kitchen include a dedicated pantry?
no